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We’re on a mission.

To enable Canadian small and medium businesses to fully automate their business with Zoho.

At Customerization we believe that business automation is the key differentiator that makes you stand out from your competition.

Everyone needs a competitive edge – the thing that competitors don’t have and that gives you an advantage. Business automation with Zoho and Customerization is it! We help you rise to the top.

Why is Zoho our platform of choice?

Zoho is the perfect platform to turn the vision of one system for business automation into reality.
With Zoho you get:
By leveraging our:

Your company gets the competitive edge you need to succeed in the digital world.

How we implement Zoho for your success

We take an agile approach:
Our solution is personalized to:
As a consulting and implementation company we work with small & medium businesses and small enterprises across multiple industries every day. That means: we get you. We know the right questions to ask, we anticipate challenges you may face, and provide the fit for purpose solution without any confusion. Right solution. Right fit. Every time.

When do you need a Zoho Partner and why?

why we implement zoho

We started Customerization because we believe that every business deserves a fit-for purpose platform to operate effectively.
Fully integrated revenue generation infrastructure makes businesses efficient, adaptable, and competitive.
We convert decades of experience across industries and markets into each and every client’s success. Implementing Zoho.

Expertise matters

We’re a team of seasoned business technology experts with passion for helping ambitious and growing SMBs. 

Exceptional Zoho consultants and developers specializing in Zoho One, Zoho CRM, Zoho Books, Zoho Inventory, Zoho Recruit and other Zoho Applications.We develop custom applications and write Deluge code. Experts in data migration via API.
Our prior expertise of 15+ years in Microsoft Dynamics 365 CRM, Power BI, SQL, etc., comes handy in more sophisticated Zoho projects involving integrations, migrations, etc.
But mainly what this vast expertise allows us to do, is to think solutions, not features. Find those (solutions) even if they’re nor written black on white on the Zoho website.



Co-founder and CMO

Kira is an international marketing consultant with over 14 years of experience with startup companies and corporates.
Over the pandemic, Kira started her own gig – Customerization – to offer businesses fit-for-purpose solutions in the business technology space. Customerization enables small and medium businesses in Canada and beyond to sell and service digitally by implementing Zoho business automation technology and repeatable marketing programs that boost revenue. Before becoming an entrepreneur, Kira held a product marketing position with HSBC Bank Canada. Prior to that, she was leading the fintech startup marketing team as Head of Global Marketing at Credorax (now Finaro). Kira is a member of the International Association of Facilitators (IAF) and runs strategy planning and teams alignment workshops as an external facilitator.


Co-founder and CTO

Customer Experience & CRM professional with over 12 years of experience in delivering Microsoft Dynamics 365 cloud and on-premise solutions and tailor-made software products in different roles: CRM Practice Lead, Project Manager, Solution Architect, Product Owner, Business Consultant.
Result-oriented professional with an experience in delivering B2B and B2C applications across various industries including InsurTech, FinTech, Gaming, Automotive, Municipal and Public sectors. Digital transformation enthusiast with a deep passion for making a significant business change using cutting-edge software technologies. BSc in Software Engineering, Executive MBA

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what clients say about us?

“The Customerization team works as a true partner. They are focused on the end goal and outcome, and have a ton of ideas on different ways to optimize your Zoho implementation.”
Jamie Draves, President and CEO
Quinta Quinoa

Ready to talk?

Book a 30 min call to understand your challenges and priorities and see if we are the right fit for you.

Still Undecided on Zoho? Take Advantage of Our Free Consultation Offer!

We can help you assess your needs and determine whether ZOHO is the best choice for you.

We look forward to partnering with you on your ZOHO journey.