Which CRM to Choose: Results of the CRM Selection Research (2022)
With the increasing cost and pressure on small businesses to make each dollar count, it is important to select the best business automation solution for your company.
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CRM
Helping Marketing Understand the Power of CRM
This isn’t about the system; this is about the common language. Five ways CRM helps marketing perform. CUSTOMER ACQUISITION & RETENTION It often happens that marketing, sales and the service teams look at the prospects and customers differently. For example,… Read More »Helping Marketing Understand the Power of CRM
What is the difference between CRM for Small and Big Businesses?
This is the question that Customerization gets at every group training and 1:1 conversations. Here is what we say (the price is mentioned at the very end). Application Lifecycle Management (ALM). The way CRM providers develop, govern, and maintain systems.… Read More »What is the difference between CRM for Small and Big Businesses?
What businesses should understand about digital transformation
Digital transformation is an unavoidable step in many businesses’ lifecycle. This makes it a hot topic, creating a very paradoxical situation. There is so much information about digital transformation, that it makes it too hard for business owners to choose… Read More »What businesses should understand about digital transformation
How Technology Helps Business Growth
As technology evolves, business trends and customer expectations also change. For example, over 3.6 billion people were using smartphones as of 2020, with a projection of 4.3 billion by 2023[1]. This changes how consumers communicate with the brands, buy, expect… Read More »How Technology Helps Business Growth
How to Digitize Business Processes with CRM Systems
When was the last time you’ve met your clients or prospects in person? If you’re a tech-savvy individual, you might say long ago. Why? The reason – most of the business processes have gone online. From banking to shopping and… Read More »How to Digitize Business Processes with CRM Systems
What is the recommended CRM for small businesses?
As a small business, using CRM software will ease some of your day-to-day tasks which will give you time to concentrate on growing your business. With so many CRM tools in the market today, it can be challenging for some… Read More »What is the recommended CRM for small businesses?
Alerts vs. Dashboards in CRM
Customer relation management (activities) involve a lot of variables and data points that keep changing day after day. Without an automated tracking system, it can be challenging to track these changes manually, yet they are very crucial in assessing the… Read More »Alerts vs. Dashboards in CRM