Customer relations management (CRM) is all about organizing information generated from interactions with your customers in a way that makes it easy to make sense of it. If you intend to implement a CRM project in your organization, there are… Read More »5 questions to ask before starting any CRM project
Source: On-demand BDC webinar https://www.bdc.ca/en/articles-tools/entrepreneur-toolkit/webinars/covid-19-technology-efficiency Many businesses are still recovering from COVID-19 consequences. They experienced revenue stream losses, various expenses, and sales downturns. Luckily, the economy is slowly recovering. As a result, entrepreneurs should consider how they can embrace digital… Read More »How to Profit From Digital Technology