The eCommerce world is fast changing, and digitization practices are the new normal. Many companies are now converting their physical product catalogs to digital formats for easier and faster distribution to more customers globally.
If you use Zoho CRM and have ever wondered if you can add your digital product catalogs to your CRM, the good news is: Yes, you can add a product catalog to Zoho CRM.
This article will answer questions like How do I add a product to CRM? Is a digital catalog necessary for my business? This will help you enjoy the best of your digital marketing practices and customer relationship management (CRM).
Product Catalog in CRM is your digital product catalog integrated into your CRM platform. It contains your products’ details, such as features and descriptions, shopper reviews, pricing, discounts, product bundles, and more.
This product catalog helps customers make informed buying decisions. It helps businesses provide visibility and transparency in their offerings, which usually leads to improved sales and trust.
By adding a product catalog to your CRM, you create a central digital location to store your products and their relevant information that is easily accessible to anyone who needs it — this includes your team and external parties.
A digital product catalog is necessary not only for customers but also for retailers, marketers, salespersons, managers, and anyone who regularly deals with your products.
To add products to Zoho CRM, you’ll work with the Products Module to add products to Zoho CRM. It’s a useful feature for purchasing and sales departments and customer service reps attending to customer inquiries. To Add Products to Zoho CRM, you can create products individually or by cloning them. Here’s how:
Zoho also allows its CRM users to create free online catalog apps to display their products. To do this, you’ll need Zoho Creator to build your product database on the product catalog app.
Alternatively, you can work with a Zoho CRM expert to help you set up your digital product catalog on Zoho, guide your staff to use the CRM, and seamlessly transition your company to a fully digital world.
Digital product catalogs are essential if you hope to scale your business. Here’s how they help:
Putting your digital record in your CRM makes it easier for your team and customers to sell and shop. Here, we’ve shared how you can quickly and easily add your product catalog to Zoho CRM by yourself or get expert help if you need it.