Do you know that as per a study, companies who effectively started using CRM, saw a whopping 50% increase in their productivity? Also 47% of companies saw their customer retention rate increase when they started using CRM.
For automation enthusiasts or anyone who’s new to the business software solutions or CRM world, following influencers is important.
We compiled a list of top 10 Zoho CRM influencers who are always on top of the latest developments, trends, and achievements. Don’t forget to follow them!
Highly respected and sought-after experts, these people will help you stay on top of the latest trends and enhance your daily operations:
Awarded the Padma Shri (India’s fourth highest civilian award), Sridhar Vembu is famous for his strong support for sustainable technology and small business development, and rural areas development.
He was also a finalist for the Ernst & Young Entrepreneur of the Year award in 2010. Follow him to get exciting insights into the tech space, and don’t forget to look up some of his engaging talks!
Apart from being a mentor as well as advisor for companies and tech leaders (especially in areas such as cloud computing, SaaS, and/or business software), he has also invested in over 20 startups.
Also, do look up his engaging contributions to leading tech publications such as Forbes, TechCrunch, and Entrepreneur if you want some in-depth insights into technology and business.
A veteran! Owing to his extensive experience spanning over two decades, he has done a lot of research and writing about CRM, the role of technology in driving business growth, and customer experience.
Head of a technology research and advisory firm, he is a known tech expert, especially popular for his views on digital transformation, the latest technologies, and enterprise software.
R “Ray” Wang has authored, “Disrupting Digital Business” that explores the various ways in which businesses can leverage digital technologies to expand their growth.
Owing to this stellar contribution to the field, he has been featured on media outlets such as The New York Times, The Wall Street Journal, and CNBC.
Ideal for budding entrepreneurs and small business owners thanks to his passion for aiding small businesses to expand. He is a recognized voice, quite literally, in the marketing and sales space due to his podcast – CRM Playaz.
A regular contributor to CRM Magazine, he has also co-written books such as “CRM for Dummies” and “The Amazon Way: 14 Leadership Principles Behind the World’s Most Disruptive Company.”
So if you’re looking to learn, these influencers are constantly sharing valuable insights into Zoho’s suite of business software solutions and its impact on the industry.
Currently heading a CRM and customer engagement consulting firm, he is considered an expert in this field and has even shared his thoughts in his book – The Commonwealth of Self-Interest: Business Success through Customer Engagement.
Paul Greenberg co-host’s the podcast CRM Playaz with Brent Leary, and even has a website called Paul Greenberg’s CRM Playaz Blog (just look up crmplayaz.com). Following him will give you access to his exclusive insights into the role tech plays in driving business growth.
Leading a platform that buys and sells startups, he’s a prolific writer and often shares his experience dealing with software solutions.
Before MicroAcquire, he started Bizness Apps (a mobile app development company) which he worked on and helped it get over 500,000 customers. Not to forget, he was one of the finalists for Forbes’ “30 Under 30” back in 2012 in the tech category.
He actively supports the advancement of startups and small businesses and is working on simplifying the process of buying and selling startups for others.
Author of several books such as ‘Solve for the Customer: Using Customer Science to Build Stronger Relationships and Improve Business Results’ and a famous blog on the website of the Beagle Research Group, who can doubt his expertise on all things CRM?
He has over three decades of experience in the tech space. So don’t forget to follow him for some unique insights into the tech space!
A tech aficionado, he invests in technologies that are on the ‘edge’, that is technologies that haven’t been widely accepted. But since he understands tech better than most, he knows which ones are the most promising.
Vinnie Mirchandani founded a technology advisory firm and constantly voices his opinions about enterprise software and digital transformation.
We actively share their views on Zoho’s suite of business software solutions and how it can be employed to upgrade your business.